Specialist; Digital Global Transaction Services Job Vacancy at NMB Bank PLC

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Specialist; Digital Global Transaction Services Job Vacancy at NMB Bank PLC

Job Location : Head Office, Hq

Main Responsibilities:

Strategic Focus – Business Direction, Business Ops, Customer Experience, Financials

  • Support the Senior Manager to evaluate the current competitive environment and identify key market opportunities by working closely with stakeholders from relevant units/departments.
  • Manage existing customer relationships through regular contacts and visits by ensuring customers cash management needs are addressed effectively in a timely manner.
  • Work closely with the Product & Implementation team (P&I), Relationship Managers, and other internal staff to deliver a clear customer pipeline plan
  • Oversee product performance on all customer categories and suggest possible ways to improve revenues and customer satisfaction.
  • Ensure full compliance, provide oversight of various consumer protection requirements across the unit.
  • Perform profitability analysis of various product lines offered to wholesale clients.People Focus – People Management, Leadership, Change Management, Projects
  • Work together with P&I to ensure support models are made available for any solution offered to clients for easy reference by the support team.
  • Obtain and analyze customer data to identify and plan for expansion and/or additional business opportunities for the bank.
  • Interact frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.Operations Focus – Risk, Compliance & Governance
  • Collaborate with cross functional teams on root cause analysis and resolution of incidents including risk related.
  • Support periodical review of internal policies, procedures, and compliance of regulations.
  • Ensure adherence to regulatory requirements for solutions offered
  • Work with legal to document commercial contracts for the products, services and solutions offered to clients.
  • Work with compliance team to ensure all regulatory requirements are adhered to for the solution offering to clients.

Knowledge and Skills:

  • Expertise in Digital Transaction Banking products and procedures including related cash management digital solutions.
  • Excellent sales skills and good understanding of managing sales pipelines.
  • Well versed in local industry regulations and guidelines
  • Understanding of client segmentation and collaborative approach in working with cross functional teams.
  • Ability to work independently; presentation skills
  • Ability to keep abreast of industry changes in both the business and marketing environment.
  • Strong communication skills, both written and oral
  • Risk management and strong analytical skills
  • Interpersonal, networking and negotiation skills

Specialist; Digital Global Transaction Services Job Vacancy at NMB Bank PLC

Qualifications and Experience:

  • Degree/ Advanced Diploma in Information Technology or similar field from a recognized University
  • Strong understanding of products in banking and financial services sector
  • Minimum 1 years experience preferably in Transaction Banking RoleNMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employerOnly shortlisted candidates will be contacted

Job closing date : 09-Jun-2023

How to Apply:



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